Why Choose Copy-Fax?
COPY-FAX HAS BEEN AWARDED THE PRO-MASTERS AWARD FOR OUTSTANDING CUSTOMER SERVICE SINCE 2007!
Only dealers that have surpassed rigorous standards and evaluations through an ongoing qualification process, and that continually demonstrate an unyielding commitment toward providing exceptional customer service and knowledge in support of Toshiba American Business Systemsí multifunction products (MFPs), printer and facsimile products are eligible to receive the ProMasters designation. Those dealers that earn satisfactory scores of at least 700 out of a possible 1,000 in the evaluation process receive the honor of ProMasters status.
Stability - We service over 6,000 accounts in Hampton Roads, Richmond, and Charlottesville, and are rated as a "Class A" authorized Toshiba dealer.
Experience - 55% of our employees have been with us for over five years; our #1 consideration is service after the sale, resulting in over 68% of our business coming from referrals and up-grades of current customers.
Factory Trained Technicians - strive to give you quickest possible response to your service call - usually less than four hours.
Locally Owned - Personal service! Owned and operated by the Serrao family since 1983, we value the reputation we have developed among businesses in Virginia. Customers are encouraged to call us directly with any comments on our service, equipment, and personnel.
We are happy to provide references from many of the finest companies and government agencies in the area who have been our valued customers for years, and continue to upgrade when necessary with Copy-Fax.
TOSHIBA-The perfect balance of Technology and Price.
THREE YEAR TOSHIBA REPLACEMENT GUARANTEE!